Everything You Need to Know About VITRi: Frequently Asked Questions

Welcome to our FAQ section about VITRi, the platform that allows you to easily and freely create and manage your online catalog. We know that taking the first step to showcase products online can raise some questions, and we're here to answer them.

In this article, we have gathered the most common questions we receive from our users so you can make the most of VITRi and start selling without complications. Keep reading and discover everything you need to know to get started!

General Information

In this section, you will find basic information about what VITRi is, how it can benefit sellers, and key differences with other platforms. Topics such as the platform's value and general features are covered to help you understand how it can assist you in setting up your online store.

What is VITRi?

VITRi is a free platform designed to make it easy for sellers to create online product catalogs quickly and simply. Say goodbye to relying on social media or other platforms where your products can disappear or get lost among the competition. With VITRi, you have your own unique space to showcase your products, which will always be available. Plus, thanks to our optimized search, your customers can quickly find what they're looking for, enhancing their shopping experience.

What is the value of VITRi?

VITRi helps sellers efficiently create and maintain their online product catalogs. This platform offers an alternative to social media, where products can get lost or disappear, ensuring that the products are always accessible.

Can purchases be made on VITRi?

VITRi is not an e-commerce platform where buyers make transactions directly on the site. Instead, VITRi allows you to connect with your customers in a more personalized and direct way. When a buyer is interested in one of your products, they can easily contact you through various channels such as email, WhatsApp, or phone. This gives you the opportunity to provide closer service tailored to each customer's needs, facilitating communication to coordinate purchase details.
Although purchases are not currently processed within VITRi, we are exploring the possibility of integrating this feature in the future, which will allow buyers and sellers to complete the entire purchase process more smoothly and conveniently.

Is VITRi a free platform?

Yes, VITRi is completely free. No payment is required to create or maintain your product catalog online. You can use all the features the platform offers at no additional cost.

Setup and Usage

In this section, we explore how to get started with VITRi, what you need to set it up correctly, and how to personalize your store. You'll find clear steps for configuring the platform to maximize its usefulness.

Is it mandatory to configure Algolia to use VITRi?

Yes, to use VITRi effectively, you need to configure Algolia, the search engine that organizes and optimizes the display of products in your catalog. Without this setup, products cannot be added or displayed on the platform.

How do I obtain my Algolia credentials?

Algolia credentials are obtained by registering on their website. Through their dashboard, you can access the necessary keys (Application ID, Search API Key, Admin API Key) to integrate them into the VITRi setup. Learn more.

Can I customize my catalog in VITRi?

Yes, within VITRi you can customize your product catalog. You can add descriptions, images, categories, and more for each product. Additionally, you'll have the option to create a marketing page to build trust with your store's visitors.

Product Management and Marketing Page

This section covers product management and the marketing page within VITRi. Here, you'll learn how to add, update, and delete products in your catalog, as well as the option to add variants to your products, and information about the marketing page.

Can I add products with variants (e.g., colors or sizes)?

Yes! VITRi allows you to fully customize your catalog. From the dashboard, you can add detailed descriptions, categories, and even images for each product. This helps buyers have all the information they need to make a decision. Additionally, you can create a marketing page to give your store a unique touch and build more trust with your buyers.

How can I update the products in my catalog?

Updating products in VITRi is simple. From the dashboard, you can modify any details of your products, such as the description, images, or prices. The changes will be applied immediately to your store.

Can I delete products from my catalog?

Yes, you can delete products from your catalog at any time. If you choose to remove a product, it will no longer be available in your store, but you can add it back in the future if you wish.

How can I create a marketing page in VITRi?

Creating your marketing page in VITRi is very simple. Just go to the dashboard and access the Marketing section. There, you can choose which components you want to display on your page, such as information about your store, your products, and more. As time goes on, new components will be available to further customize your page. The preview will help you visualize how everything will look.

How can I view my marketing page in VITRi?

You can view your marketing page in VITRi at any time through a personalized URL: https://app.vitri.store/<username>. Just replace "<username>" with your username, and you'll be able to see how your presentation page looks.

How can I add metadata to my marketing page in VITRi?

If you want to add metadata to your marketing page to improve your store's visibility, simply go to the Marketing Settings section within your dashboard. There, you can customize additional details that will help enhance the presentation and optimization of your page.

Visibility and Statistics

Here, you will find everything related to the statistics and visibility of your products within VITRi. Learn how to monitor visits to your products and what tools the platform offers to enhance your online presence.

How long will my products remain on VITRi?

Products will remain online indefinitely as long as you don't delete them. This gives buyers the opportunity to browse your catalog at any time.

Does VITRi have technical support?

Yes, VITRi offers technical support to resolve any questions or issues you may have while using the platform. You can contact us by clicking here.

How can I know how many people are viewing my products?

VITRi provides statistics on the number of visits each product receives. This allows you to see which products are generating more interest and adjust your strategy accordingly.

Other Frequently Asked Questions

This section covers some additional questions users may have when using VITRi, such as mobile device compatibility and platform features that we haven't covered in the previous sections.

Is VITRi compatible with mobile devices?

Yes, VITRi is designed to be accessible from any device, including computers, tablets, and mobile phones, providing a smooth shopping experience across all platforms.

Does VITRi integrate with other platforms?

Currently, VITRi is focused on providing a simple platform for creating product catalogs. It does not have integrations with payment or sales platforms but is focused on enhancing product visibility.

Will my products be available in other languages?

VITRi is designed to work in the language in which you set up your store, but it currently does not have an automatic feature to translate your catalog into other languages.